Paper Details

Name: Harmanpreet Singh, Sumit Bhandar, Azhar Ashraf Gadoo & Ayush Gupta
Country: India

Year: 2026
Volume: Volume No: 13, January, Year: 2026 (Special Issue)
Page Number: 545-554
DOI: https://doi.org/10.5281/zenodo.19064469

ABSTRACT
In the digital age, it is important to enable access to critical lifesaving services, including health care, emergency assistance, financial assistance, and government services which are essential to community wellbeing. This research looks at an integrated model utilizing an Android application, accompanied by web portals, that that behaves as a single, easy to use access point for the provision of these services. The suggested model
employs a system of cloud computing, Artificial Intelligence to make service recommendations, and real-time data syncing, as part of the streamlined experience for both the user and service provider experience. The Android application allows for a mobile first experience, enabling the user to access and order service remotely,
while the web portal extends the users experience and allows for the service provider’s administrative uses. The functions of the model include secure log-in user authentication, geolocation service recommendations, bot-assisted navigation, and multi-language support for a diverse user population. The research also considers
the technical architecture, security aspects of to ensure scalability and reliability, and usability of said application. This integrated platform aims to address the digital divide, service delivery efficiency, and engagement with users and providers of lifesaving services. The research will report on empirical analysis and case studies that present impact and effectiveness of the model. Further impact and effectiveness can be
investigated for continued critical service access in both urban and rural spreading areas.

Index Terms—Integrated Services, Android Application, Web Portals, Lifeline Services, Emergency Response, Cloud Comput- ing, Artificial Intelligence, Service Accessibility, Digital Inclusion, Real-Time Data Synchronization, Mobile Technology